Shrine Yatra

If the tour is canceled by our local associate, cancellation, if any, will be applicable at the discretion of our local associate. If a customer misses the tour, no refund will be applicable, and rescheduling the tour may not be possible. If there is any additional cost of rescheduling the tour, it will be borne by the traveler on tour. After the customer has confirmed a tour package, they can cancel or amend their booking by sending an email to info@shrineyatra.com. If the passenger is sending us an email to cancel the tour booking, it should be done at least 7 working days before the scheduled departure. Cancellation fees may include night accommodation and independent services provided by Shrine Yatra and also include optional excursions booked before, during, and after the tour. No refund will be provided for unused services on the tour. Passengers who are not using transfers that are included in the tour package will not get a concession or cash equivalent in their tour package. As the tour packages are booked several months in advance, cancellation of these services results in the company losing money depending on the time of cancellation. Therefore, any cancellation of any tour or service will attract cancellation charges as specified by the company. Any cancellation of tour or services is to be mentioned in writing, stating the reasons for cancellation. Each tour package has its cancellation policy and this will supersede the general cancellation policy. If we are unable to provide the booked travel arrangements, our liability in all cases shall be limited to the costs of travel arrangements. A transfer from one tour to the other before the departure of the originally booked tour will be treated as a cancellation of the original tour and will attract cancellation charges and a fresh booking will have to be made at the available dates.

The company reserves every right to determine the quantum of refund payable to the customer in case of cancellation of a tour. Such refund will be based on factors such as the number of participants, cancellation policies of suppliers such as hoteliers, coach operators, etc., and the decision of the company on the quantum of refund will be final. There will be no refunds payable for any unutilized services or partially used services such as meals, hotel, sightseeing, entrance fees, optional tour, etc. It will take at least 15 days to process the refunds. Third-party refunds i.e. coach services, and taxi services could take 30-90 working days, provided the required support is provided to the company.

Shrine Yatra offers various tour packages and is in the business of organizing travel and holidays and does not own or control any hotel, airline, shipping company, restaurant, transport, or any service or facility. Shrine Yatra is not responsible for any type of delay, or improper service offered by other agencies, airlines, transport, hotel, or service providers, in the case of death, injury, loss, or damage, which is caused by an act of management or employees of any hotel, airlines, tour operators, shipping company, coach owners, who are Shrine Yatra’s independent contractors. Rates are valid for Indian Nationals, and for persons of other nationalities, contact the tour operators and experts. We request all our customers’ review and check the travel advisories, warnings, announcements, and prohibitions, issued by relevant government officials before booking a tour package with Shrine Yatra. When Shrine Yatra offers its tour and holiday packages, it does not warrant that travel to such areas and destinations is safe and without risk. Shrine Yatra is not liable for any damages or losses that may result from traveling to such destinations and regions. Shrine Yatra reserves the right to alter, amend, vary or withdraw any tour or holiday package without any prior notice. All customers are advised to check and verify their booking thoroughly when they receive the email confirming their booking from shrineyatra.com. If there is any incomplete or incorrect information, which needs to be changed and altered, please contact our travel experts. In case there is any change or amendment, some elements of the tour package are non-refundable. Shrine Yatra cannot be held responsible if the passenger does not notify of any inaccuracies within 1 day of sending the booking confirmation.